Step 3: Under Internet Options, select Delete browsing history and cookies. Step 2: In the Control Panel, click Network and Internet. Step 1: Go to Start and search for the Control Panel app. That’s why you should periodically clear cache and cookies. That leads to performance issues, which can eventually cause problems like a black screen on videos. While generally helpful, cache and cookies pile up and take up a lot of free space. Storing cache and cookies provides a smoother online experience for users. It delivers more professional results by using a video sample as a reference. Wondershare Repairit also has an Advanced Video Repair option for fixing heavily damaged videos. Step 5: If you are satisfied with the results, click Save and choose a safe path. Step 5: Click Preview to see the results before saving the video. Step 4: The program will notify you when it successfully restores the video. Step 3: Select the video file you want to fix and click Repair. Step 2: Click the Add button to upload the damaged video file or files. Step 1: Download, install, and launch Repairit for Windows 10. When you can trace the black screen issue back to one or more video files, that means you have a corrupted video for one of these reasons: Does the same happen with all your videos, or does the black screen appear only when you load a specific video? If you run necessary Windows updates, but the black screen issue is still there when you try to play a video, the problem is video-related. Fix 2: Repair Corrupted Videos With Wondershare Repairit Restart your computer and try playing the video that caused the black screen. If new Windows 10 patches are available, the system will automatically download and apply them. Step 4: Under Windows Update, click Check for updates. Step 2: When you boot into Windows, go to Start > Settings. Step 1: First, restart your PC to get out of the black screen. Updating your Windows will address and resolve these issues. You don’t remember running any updates? That is another potential reason for what happened, as outdated Windows versions often fail to load videos. Sometimes, that results in a black screen. Windows often crashes when it doesn’t have enough resources to carry out an update. Whether or not you’ve successfully identified the issue, one of these fixes will help. We’ve compiled a bunch of methods for fixing the video black screen with sound on Windows 10. Having your trusty PC turn black in the middle of a video could be terrifying. How to Fix a Video Black Screen on Windows 10 If you experience the same or similar problem on a different PC, then it is 100% video-related. A healthy computer is valuable when trying to identify issues like these. Has your screen gone black during a specific video? If so, try to play the same video file on another PC. Potential causes for the Windows black screen during video play include the following. Because of that, you can’t know whether your PC or the video is causing the problem. The black screen is one of the most challenging computer issues to troubleshoot and diagnose because it doesn’t show an error message or any other clue as to what’s wrong. What Causes the Black Screen When Playing Videos on Windows 10? In this case, better look up solutions for fixing the black screen of death. If the screen is still black after you restart the PC, that’s not because you were playing a corrupted video. The best way to determine if the black screen on your Windows 10 PC has something to do with playing videos is to restart your computer. You might be dealing with video corruption or a wrong codec.
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